Qualification
Certificate IV
Delivery
Blended
Duration
Up To 1 Year
Fees
$4,500
Units of Competency
| Unit Code | Unit of Competency |
|---|---|
|
Core |
|
|
SITTIND003 |
Source and use information on the tourism and travel industry |
|
SITXCCS015 |
Enhance customer service experiences |
|
SITXCOM007 |
Show social and cultural sensitivity |
|
SITXCOM010 |
Manage conflict |
|
SITXFIN008 |
Interpret financial information |
|
SITXHRM007 |
Coach others in job skills |
|
SITXWHS007 |
Implement and monitor work health and safety practices |
|
Mandatory |
|
|
SITTIND004 |
Source and use information on the holiday park and resort industry |
|
Elective – selected after extensive consultation with industry experts |
|
|
SITXINV007 |
Purchase goods |
|
HLTAID011 |
Provide First Aid |
|
SIRXOSM002 |
Maintain ethical and professional standards when using social media and online platforms |
|
SITXFIN009 |
Manage finances within a budget |
|
SITXWHS006 |
Identify hazards, assess and control safety risks |
|
SITXHRM009 |
Lead and manage people |
|
SITHACS011 |
Prepare rooms for guests |
|
SISCAQU016 |
Manage pool water quality |
|
SITHACS016 |
Provide accommodation reception services |
|
SIFCBGM002 |
Maintain property and structures |
|
SIFCBGM001 |
Provide general grounds care |
Upcoming Courses
There are currently no available openings for this course.
Lead Trainer
Louise Mcalpine
Louise has extensive global experience in the tourism, hospitality and event industries. Louise has worked in product procurement, sales and operations within tourism accommodation sector. She is also a judge for the annual caravan and camping awards of excellence.
FAQs
What roles can I get with completion of this course?
Possible roles include:
- Visitor Information Coordinator
- Senior Holiday Park employee
Can I apply for credit transfer or RPL?
If you have completed an accredited qualification or recognised units of study with a Registered Training Organisation, you may be eligible for a credit transfer.
Trainers will need to review if your accredited qualification or recognised units are still within a current training package or are equivalent to the current training package or units. Discuss your previous educational qualifications with your trainer to see if this is a possibility for you.
Can I apply for recognition of prior learning?
RPL is available to any learner who can provide evidence of competency for the units offered within the qualification. Please contact us for more information on this process and how to apply.
What are the entry requirements for the course?
There is no age limit, however applicants should have successfully completed year 10. Mature age and students with prior learning and experience are encouraged to apply.
Students must have the necessary health and fitness to carry out the assessment requirements which
include:
- Office work
- Grounds and maintenance work
- Cleaning.
